GUEST BLOG / By Kevin Brass--Stop blaming that ‘darn Internet.’
Time to point the finger at the real culprits.
Source: Medium.com, June 16, 2016.
The latest
initiative to recast the fate of one the world’s iconic newspaper companies
sounds like a bad April Fools joke. Tribune Publishing has decided to re-brand
itself as “tronc,” tossing aside one of the world’s great brands to be known as
“The Company with the Name That Sounds Like a Crappy 70s Movie.”
Only in the
newspaper industry would “tronc” be considered a good idea. In the newspaper
business finding new ways to piss off people is what passes for innovation.
As the
Tribune flails, it’s time for the newspaper industry to face reality.
Kevin Brass writes regularly for the
New York Times, Wall Street Journal and Financial Times. He is the author of
“The Cult of Truland,” a novel set in the world of celebrity journalism. He is based in San Diego.
No more dancing around the obvious. The demise of the newspaper companies was no accident. And it was not the sad, inevitable result of that darn Internet.
Newspaper
companies didn’t have to die.
They were
killed off by an unprecedented run of incompetence and dumbass decisions. We’re
talking mismanagement of historic proportions. A generation of newspaper owners
and executives wasted billions of dollars in equity and destroyed the good
names of media companies around the country.
The industry
is in denial, clinging to the myth of a plucky band of Dockers-lovin’ managers
fighting to a save “Journalism” from the irresistible tide.
That’s
ridiculous. Industry managers arrogantly ignored the brick hurtling toward
their faces. And even after the brick slammed home, they still refused to
change their ways.
Someday
economic students will study the demise of the newspaper industry for examples
of how not to run a business in tumultuous times.
Faced with
unprecedented competition, newspaper execs raised prices and dramatically cut
the quality of their product. They allowed Craigslist, a site that looks like
it was created in a community college computer class, to destroy their
classified advertising business. And the list goes on.
Perhaps most
egregious, in an age of revolution, newspapers were the Land that Ideas Forgot.
The Internet didn’t kill media; it spawned the most exciting period for media
in 50 years. A wave of new media companies exploded with billion dollar
valuations, from Buzzfeed and Business Insider to Huffington Post and Vice. The
one common denominator: newspapers participated in none of it.
It didn’t
have to roll out that way. Newspapers were primed to capitalize on the modern
era. “Content is king,” everybody said, and newspapers entered the fray with
mountains of content, great cash flow, deep-rooted credibility and established
relationships with advertisers. On top of all that, they had millions of people
already paying money for their product, a huge first-mover advantage. And they
blew it.
Instead of
developing new products, newspaper companies squandered their capital buying
other newspapers. Even when it was clear the concept of hand-delivering
newsprint to homes was a dying model, they boasted about their “local
monopoly,” now that all those other papers were dead. And they continued to
scoff at the new media companies developing new audiences.
CNBC host
Jim Cramer recently recalled what he found 20 years ago when he went around to
newspaper companies to pitch TheStreet.com, his now-popular business site. “The
newspaper guys told me if it became a big thing they’d be all over it,” Cramer
said on his show, “Mad Money.”
“Needless to
say, by the time they figured it out, it was too late. All they ended up doing
was creating suicidal versions of themselves on line.”
As the
digital era took hold, the biggest newspaper companies, with vast resources and
entrenched readership, floundered like beached whales. When the old guard gave
up, surviving independent companies were snatched up by vultures, often bizarre
individuals who stripped the value from companoes and left them for dead.
(Current Tribune chairman Michael Ferro, a tech entrepreneur, follows real
estate icon Sam Zell, who led the company into bankruptcy.)
Ex-employees
have a right to be pissed. So do shareholders… and readers.
Even today,
newspaper leaders appear to be playing a different game than the rest of the
media world. While organizations battle for eyeballs and clicks, the daily
newspaper looks pretty much the same as the newspaper of 20 years ago, except
much smaller and much more boring. On the digital side, newspaper sites — our
savior! — are
still essentially electronic versions of the paper, usually with no clear
business model. Something you will never hear in Silicon Valley: “Hey, I sure
wish I was doing what that newspaper company is doing.”
“Every
newspaper chain talks about getting digital faster,” industry analyst Ken
Doctor recently told a reporter. “The plain truth is that despite almost two
decades of effort, most aren’t close to where they need to be.”
You would
think newspaper executives would be crazed wolverines these days, fighting for
every scrap of revenue. Faced with the shocking declines, they would be trying
anything, tapping new audiences, defending their existence with a frenzy of
must-read, must-watch media while flipping the bird on an hourly basis to the
Buzzfeeds and Ozys of the world.
Instead
newspapers plod along, run by executives too scared to drop the Jumble, in fear
of upsetting their aging readers. Those rascally kids don’t want anything to do
with a newspaper, so why even try? Niche products? Heck, not really worth the
time.
Newspapers
are just hunky dory, industry executives say. Circulation revenue is
stabilizing! Digital revenue growing! Newspapers will live on, they proclaim. And
that may be true, to a degree. Most likely newspaper companies will survive
just long enough for this current crop of executives to ride their sensible
four-door sedans into the sunset to their tastefully decorated Palm Springs
ranch homes.
Their legacy
will be a scorched Earth of squandered resources, billions in financial losses
and the demise of some of the most valued brands ever created. Under their
leadership, the old newspapers lost half their revenue and the bulk of their
relevance. And you can’t simply blame that on the darn Internet.
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